Do you own an Access bank account number and still have to visit the bank each time you wish to make a complaint? Why go through all that stress if you can make all inquiries and complaints to the Access Bank customer care agents from the comfort of your home?
Access Bank offers the best of the best when it comes to quality services, from the provision of internet banking platforms (website and Mobile app) to Banking by Mobile phone and to this whole new package; a customer care service with a difference.
This unique platform offers real-time services, that is, ensuring your inquiries and complaints are duly attended to and very swiftly. You can reach the Access Bank customer care service 24 hours, any-day and anytime and while using any language of your choice (English and so on).
Problems addressed by the Customer Care Service
The following are some of the issues being solved by their support agents.
- Inquiries on new and existing Access bank product and services
- Account balance issues
- Card transaction issues
- ATM card block request
- Internet baking inquiries
- Tracking and Stopping Cheques
- Card PIN re-issue request
- Statement of account request
- and any other special complaints or inquiry you wish to make.
Contacts of Access Bank Customer Care services
There are numerous ways through which you can reach your customer care services. Read down to view all of them.
Access Bank Customer Care Numbers
The Access Bank customer care numbers can be dialled from any phone via any network in the country. The good thing about it is also that they are toll-free, so you do not have to worry about having airtime or running out of airtime. The Access Bank customer care numbers include:
- +234 1- 2712005-7
- +234 1- 2802500
Access Bank Customer Care Online chat
The access bank online chat platform is another great way to make all inquiries and complaints. You have access to real-time chat to one of the Access Banks dedicated online assistants who will guide you via chat to your desired goal. This option is a very great option. It can actually be economical and less time to consume since your issues will be resolved faster. To access the real-time online chat, go here.
Related: How To Check Bank Account Balance Via Phone, Online or App
Access Bank Customer Care by Social Media
You can also make inquiries and complaints via Access bank social media handles. This is very terrific way while sharing posts and reading timelines, you can just send a message, all on the same platform. So easy!!!. The social media handles for inquiries and complaints include:
- For Twitter: direct all your complaints and inquiries to @accessbank_help
- On Facebook: drop all your comments as a message to their Facebook page here
Access Bank Customer Service By Email
You can also send an email to Access Bank via firstname.lastname@example.org and your issues will be addressed within 24 hours.
Access Bank Plc gives you the avenue to have great satisfaction as a customer by its diverse products and services.
I do hope this works for you. If you have any more questions about this service, kindly drop a comment below.
Do share this with your friends and Loved ones!!!