Find American Express Credit Card Customer Service email, toll-free number and contact details for credit card inquiry and complaints in this guide.
The American Express Company is a unique multinational facility with an equally unique customer care service. Want to know more about how to contact the American Express Customer Care Service, Do read on to find out more.
The American Express Service, headquartered in Three World Financial Center in New York City is a company centred on providing credit card and other card related banking operations to the public. It offers banking products including Charge cards, Credit cards, Traveler’s checks and Corporate banking platform.
Equally awesome is utilizing the American Express customer care. This service is available to you 24 hours, 7 days a week. You can simply call, text, chat or email this customer service from your comfort zone for answers to all your complaints and inquiries about your credit cards and it will be addressed shortly.
Page Contents
- 1 American Express Credit Card – Help Centre.
- 1.0.1 Reaching AmEx bank Customer Service via Chat
- 1.0.2 Access the American Express Customer Service by Phone & Email
- 1.0.3 Personal Cards.
- 1.0.4 Small Business.
- 1.0.5 Merchant Service.
- 1.0.6 Corporate Cards.
- 1.0.7 Membership Rewards.
- 1.0.8 Personal Savings.
- 1.0.9 Prepaid Products
- 1.0.10 American Express Loans.
- 2 American Express Social Media Contact
American Express Credit Card – Help Centre.
When you wish to have direct answers to generic questions about the American Express. This questions can be something more like ” How to create an online account”, “Confirm my card” etc, simply use the help centre. It is so much easier and faster. To begin, simply click here.
Reaching AmEx bank Customer Service via Chat
If you also wish to speak one on one with the American Express Customer Service, you can also do so online. All you need is to log in, via this link using your internet banking login details. Then enter your inquiries or questions to continue.
Access the American Express Customer Service by Phone & Email
You can quickly get your phone and call the American Express credit card support to speak to the representatives about your inquiries and complaints or equally send an email to their representative. All you have to do is pick the service you wish done, then use the phone numbers or Email contact directly beneath it. Remember, this service is specific to your issues, do not pick any random contact.
Personal Cards.
By Phone:
- Customer Service: 1800 528 4800
- TTY/TDD: 1800 221 9950
- TTY/TDD (in New York): 1800 522 1897
- Applying for a credit card: 1800 243 3888 ( available 6 to 2 am, 7 days a week)
- Pay Bills: 1800 472 9297
By Mail.
General Inquiries:
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment:
American Express
P.O. Box 650448
Dallas, TX 75265-0448
Bill Payment (Overnight):
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
Small Business.
By Phone:
Customer Service: 1-800-492-3344
Pay Bill: 1-800-472-9297
Apply by phone: 1-800-519-6736 ( 7 am to Midnight, 7 days a week)
Mail.
General Inquiries:
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment:
American Express
P.O. Box 650448
Dallas, TX 75265-0448
Merchant Service.
Customer Service: 1-800-528-5200
Prospective and New Merchants: 1-800-445-2639 (M – F: 8 am – 8 pm ET)
Online Technical Support: 1-866-220-4272 (M – F: 9 am – 7:30 pm ET)
Corporate Cards.
By Phone:
Customer Service (Cardmembers Only): 1-800-528-2122
Platinum Customer Service (Cardmembers Only): 1-800-492-3932
International Dollar Card (IDC)/ Puerto Rico/ U.S. Virgin Islands (PRVI)–1-800-545-1171
(M – TH: 24/7; F: 12 am- 10pm CT)
Mail.
General Inquiries:
American Express
P.O. Box 981531
El Paso, TX 79998-1531
Bill Payment:
American Express
P.O. Box 650448
Dallas, TX 75265-0448
Bill Payment (Overnight):
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
Membership Rewards.
Customer Service: 1-800-297-3276 (M – F: 9 am – 12 am; S – S: 10 am – 6:30 pm ET)
Travel ( Reservations for Air, Hotel and Car Rentals): 1-800-297-2977 or 1-312-980-7807 (outside the US)
Cruises: 800-297-5627 (M – F: 9 am – 9 pm; S – S: 10 am – 6 pm ET)
Personal Savings.
Customer Service: 1-800-446-6307
By Mail.
General Inquiries or Make a Deposit:
American Express Bank, FSB
P.O. Box 30384
Salt Lake City, Utah 84130-0384
Prepaid Products
American Express Serve: 1-800-954-0559
American Express Gift Cards: 1-877-297-4438 (8 am to midnight ET, 7 days)
Gift or Travelers Checks: 1-800-221-7282
General Inquiries:
American Express
Global Payment Options
Executive Consumer Relations
4315 South 2700 West
Salt Lake City, UT 84184-0440
American Express Loans.
Customer Service: 1-844-273-1384 (M-F: 10am -8pm EST)
General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O.Box 1270
Newark, NJ 07101-1270
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
American Express Social Media Contact
You can equally use the Social Media buttons to stay ahead and informed about the latest products and services. You can simply connect with Amex on Facebook, or tweet your questions to @AskAmex
Getting answers to your inquiries and complaints is so much easier. All you need do is pick the right service and begin. Do you require more information? Stay connected to learn more by placing a comment below.
