Banking & Finance

Bank of Scotland Customer Service Email Address And Phone Numbers

Royal Bank of Scotland Customer Service
Written by Chidera

The Bank of Scotland customer service number, email address and contact details are shared in this post. This article will share insights on the many ways you can contact the Bank of Scotland support team.

Bank of Scotland customer service

Royal Bank of Scotland.

The Bank of Scotland offers many banking packages of which one of them including investment banking packages among many other platforms. The Bank of Scotland seeks only to provide the highest level of customer service possible. Therefore, there are many ways to contact RBS customer service.

Here is a list of the various ways you can contact the customer care from your comfort zone

Bank of Scotland customer service contact details.

Bank of Scotland customer service can be reached by this phone number: 0345 300 0268  from 7 am to 8 pm Monday to Friday and 9 am to 2 pm on Saturdays.

To call the Bank of Scotland customer support agent from outside the UK, call +44 131 549 8724. You can also contact the bank on 0345 300 2755. ( please note these numbers are closed during bank holidays).

For more specific phone banking, visit this page to get all phone numbers needed to access the Bank of Scotland agents.

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Bank of Scotland customer service email.

Bank of Scotland building

You can contact the Bank of Scotland through email on this online form service.

Or you can write to the Bank of Scotland via:
Bank of Scotland,
PO Box 23581,
Edinburgh, EH1 1WH.

Please note: queries about Internet banking are not addressed via mail, you can contact via the Internet banking section for all internet banking queries or you can call the number 0345 602 000.

How to reach Bank of Scotland customer care via social media.

You can also access the Bank of Scotland Customer care Service via twitter at @AskBankofScot. or use the British sign language service to contact the Bank of Scot land vial the SignVideo Service.

All complaints/ inquiries will be addressed between 24 hours to 5 Working days. If you are not satisfied with these services you can now proceed to Contact the Bank Financial Ombudsman.

Contacting the RBS via WebChat.

The Bank of Scotland Customer care Service can be addressed online also via this complaint platform. This is by far the most efficient method and allows very quick solutions to issues and complaints.

The Bank of Scotland Financial Ombudsman

The Financial Ombudsman is the last resort and should only be contacted after using other customer care services, if you have not done so, your complaint will not be addressed via this service. Your complaints and inquiries via this service will be addressed within 15 to 35 business days.

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To contact the Financial Ombudsman, you can call 0800 023 4567 or from outside the UK: +44 20 7964 0500 or you can a mail to:
The Financial Ombudsman Service
Exchange Tower
London E14 9SR.

The Bank of Scotland offers many efficient ways to contact its customer service. Take advantage of each of these services and enjoy better banking features. Enjoy efficient addressing of all your banking needs from the comfort of your home via any of these various platforms.

If you do need any more information, place a comment below, let us discuss it.

About the author


Chidera is an experienced freelance blogger and social media enthusiast. Click here to see all my posts