Macy’s Customer Service Full Contact Details

macy's chat
Written by Chidera

Find Macy’s customer service email and other various channels for reaching Macy’s in this post.

macys customer service email

When it comes to shopping, there are many lovely store outlets to choose from but one of America’s finest and one of the largest stores in the World is the Macy’s. Originally called R.H Macy & Co. after its founder Rowland Hussey Macy, this department store was founded in the year 1858. Today Macy’s ships clothes, accessories and so much more well over 100 countries worldwide and it is no small achievement.

The Macy’s Customer service is an excellent platform to access whenever you wish to make any inquiries or lay complaints about any challenges incurred while using Macy’s. Therefore, this article will give you all methods with which you can contact the Macy’s customer care.

If you wish to use the personalized Macys customer service page which offers you quick access to answers about your desired inquiries such as how to find a Macy’s store near you, do so via this link.

Macy’s customer service email contacts.

You can easily send an email to the Macy’s customer care support by clicking through this page to quickly access the feedback form. You can do this from any internet enabled device of your choice (Whether via mobile phones or laptop.

Contact Macys’ customer support by phone.

The Macy’s customer service numbers is a very easy service to use, you may only have to wait for a bit, but all problems will be handled accordingly in no time. call macy's customer service

  • Macy’s customer service number U.S: To make general inquiries when you reside in the United States, you can easily do so via this number 1.800.289.6229.  It is reachable 24 hours, 7 days a week.
  • International Customer Service: To make general inquiries for all those who shop with macys outside the U.S. you can easily do so via this number  (IDD#) + 1 (513) 573.7912 (24/7). It is available 24 hours, 7 days a week.

Other customer care services.

You can also contact Macy’s via specific customer care services as listed below: All of this service contacts are only available in the U.S and have specific time intervals mostly within business hours when you can use them.

Credit Customer Service number:

Monday through Saturday – 9 am to 9 pm (local time)
Sunday –  11am to 8pm (local time)

Furniture and Mattress Customer Service:

7 days a week – 9 am to 5 pm (Eastern time)

Furniture and Mattress Sales:

1.800.BUY.MACY (1-800-289-6229)
7 days a week – 8 am to 12am (Eastern time)

Wedding and Gift Registry:

Monday through Friday – 9am to 10pm (Eastern time)
Saturday – 9am to 7 pm (Eastern time)
Sunday –  11am to 7 pm (Eastern time)

Contacting Macy’s via Social Media.

You can also use the Macys social media handles to stay ahead of new shopping sprees, discounts and promotional offers. You can also make inquiries by using this platforms.

For the macys twitter handle: click here

For the macys Facebook handle: click here

Shipping with macys can be quite the experience and so is its customer care service. You do not have to visit the macys store the next time you wish to make any inquiries, you can use any of the listed services above.

If you need more information, place a comment here below.

About the author


Chidera is an experienced freelance blogger and social media enthusiast. Click here to see all my posts