Stanbic IBTC Customer Care Service

Learn more about the Stanbic IBTC Bank customer care service in very simple steps by reading this article.

stanbic ibtc bank customer care

Stanbic IBTC Customer Care Service

Stanbic IBTC Bank is one of the major banks in Nigeria that assures you of innovative services geared towards giving you satisfaction. For every organization that ever exists, feedback is highly important. This is why Stanbic IBTC Bank has provided beautiful places where you can send complaints and inquiries about almost anything you wish to know about the bank. This platforms service as a communication link between the bank and its customers.

Read also: Stanbic IBTC internet banking: How to get started

The most awesome thing about this services is that you can access them from your comfort zone by any mobile device you wish to use (laptop, desktop, smartphone etc). Do read on to learn more about this services.

Stanbic IBTC Customer Care Service – Benefits/Features

There are so many services that you can get done via the Stanbic Bank Customer care agents. All you need do is to be very precise and concise about what you need done. Some of the services that can be rectified or inquired upon through this service include:

  • BVN  problems: All BVN related issues including checking for your BVN number can be addressed via the Stanbic IBTC Bank customer care support department.
  • Debit/Credit card issues: You can  access all issues concerning your credit/Debit card such as; Debit/Credit card activation, blocking and deactivation issues
  • Account lnquiries: Account related issues such as; Account reactivation, Statement of Account request can be accessed through this customer care platform.
  • Stanbic IBTC Bank products and Services: You can also inquire on the different products and services held by the Stanbic IBTC Bank.
  • Miscellaneous:Inquiry on other Stanbic IBTC Bank platforms including other non-banking related issues such as insurance packages via this platform.

How to Contact Stanbic IBTC Bank Customer Care Agents

There are numerous efficient ways to contact the Stanbic IBTC customer care help desk. You can acess your 24 /7 anytime, anywhere.

All you need do is to ensure that your issues are stated as concisely as possible to enable prompt addressing of all your issues.

1. Contacting the Customer care Service desk via phone

You can call the Stanbic iBTC customer care via the following numbers:

  • 0700 2255 782 6242
  • 234 1270 9676

2. Contacting the Customer care Service desk via email

You can also send an email to Stanbic IBTC Bank customer supports containing a detailed description of your complaint to this email: customercarenigeria@stanbicibtc.com

Note: For any type of fraudulent activity done on your account; contact the help desk using this email: fraud@stanbicibtc.com

3. Contacting the Customer care Service desk via Social Media platforms

You can also send a feedback on any of the services provided by Stanbic IBTC through its social media platforms:

  • Using Facebook: Place a post on their Facebook page
  • Through Twitter: You can also send a tweet on your concerns to the Stanbic Bank Twitter page.

The Stanbic IBTC Bank customer care service is an awesome and efficient feedback platform. do take advantage of it and stop those long walks to the bank each time you have issues or enquiries to make.

Since we love hearing from you, do contact us with information on your experiences by placing a comment below.

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The Author

Chidera

Chidera is an experienced freelance blogger and social media enthusiast. Click here to see all my posts

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