UPS Customer Service Contacts

Written by Chidera

Find UPS customer service email, phone number and other contacts here. This article seeks to explore all possible avenues with which one can contact the UPS customer care representatives.

ups customer service

How to contact the UPS customer service.

Having the right access to contact information is very important, you just cannot tell when you might need it.

The UPS is an American multinational package delivery and supply chain management company. This means that the UPS is out to help deliver goods, no matter the size all over America and the world at large. UPS offers an impeccable customer care service and we will explore the different ways to contact its customer care shortly.

UPS Customer Service Phone Numbers

The UPS customer service has many different numbers for many different areas of operation to ensure smooth and efficient delivery of goods and services. Here below is a list of the different numbers you can call when in need.

General services:

1-800-742-5877 (1-800-PICK-UPS)
For international shipping, call 1-800-782-7892

TTY/TDD Access for Hearing Impaired: 1-800-833-0056

Trade Management:

International Import/Export Services: 800-782-7892
UPS Supply Chain Solutions: 800-742-5727


For heavyweight shipments more than 150 lbs or palletized freight:
Less than truckload (more than 150 lbs): 800-333-7400
Truckload (more than 12,000 lbs): 888-682-4652
Air Freight (more than 150 lbs): 800-443-6379
Ocean Freight: 800-350-8440

Need to know: These numbers are available in the U.S. only. If you wish to call from other countries in the World:

  • Go to this page
  • Select your continent eg: USA
  • lastly, pick your country and you will be able to access its contact services

In addition, if you wish to contact the UPS worldwide headquarters you can do so by visiting this page.

Related: How To Contact eBay Customer Service

UPS Customer Service Email Contacts.

To use the UPS Customer service email platform, simply go to this page, fill your name and email address, then select your category and what you wish to talk about.  Then click ” Next” to fill our your request information.

ups customer service email contacts

UPS Online support.

The UPS also offers you access to tutorials and a whole list of different frequently asked questions and its answer via the UPS Online Support platform. There you can easily view answers to questions about Tracking, shipping and every other service. To access this platform, use any of the links below:

You can also use the UPS Help Center to quickly fill your questions directly and access your answer or related issues, this you can do by using the links below:

Using the UPS Online Chat Forum.

You can also contact the UPS customer service for specific answers to your complaints and inquiries via the virtual assistant button, to do so, please go here.

ups customer service email

UPS Social Media Contacts.

You can also contact the UPS easily by using the following social media buttons:

The UPS customer service details are just so many, so you can have access to quality customer service. Do let us know about your experiences with this service, we would love to hear from you.

About the author


Chidera is an experienced freelance blogger and social media enthusiast. Click here to see all my posts