Banking & Finance

How To Contact Zenith Bank Customer Care

Written by Chidera

This post contains the Zenith Bank customer care number and their full contact details. Would you love to stop all that treading to the bank each time you have some questions? If you do then stick around.

Zenith Bank customer care

Zenith Bank Nigeria, known for there outstanding excellence and performance has created beautiful avenues with which you can contact Zenith Bank Customer care service without having to leave the comfort of your home. This customer care services can be contacted via any device easily and affordable with no hidden charges. You can never go wrong by using any of the following ways to contact Zenith Bank customer support.

Zenith Bank customer care – The basic features.

The Zenith Bank customer care has a lot of juicy attributes, some of them include:

  • 24 hours/ 7 days a week access
  • Real-time addressing of all your issues and inquiries
  • Quick and authentic solutions to all your issues.
  • It can also be accessed by of Zenith Bank’s numerous customers.

Also read these:

Zenith bank Customer care – Some Common Issues Resolved by them.

The Zenith Bank is equipped with not only tools in receiving your problems but also tackling them as soon as possible. Some of the issues addressed by the Zenith Bank customer care include:

  • Accurate and updated information of Zenith banks products and services
  • Account balance and Account statement Inquiries
  • Card transaction issues
  • Online banking inquiries
  • ATM card block and new ATM Card request
  • Account reactivation
  • Cheque book request and Stop cheque request
  • ATM card PIN re-issue request
  • Any complaints about any products and services

Zenith bank Customer care outlets

zenith bank customer care

Image Source: Zenith Bank.

The uniqueness of Zenith Bank of Nigeria is expressed in the beautiful organization of its customer care service help desk. Zenith bank has provided different help desk platform specifically to ensure faster and quality services to its customers. You can contact them via different platforms.

Related: How to Contact Ecobank Customer Care

  • Zenith bank customer care Email Address.

With the email service, all you send detailed information on your complaints and services. All you need do is send your name, email and complaints or inquiries to Zenith Bank email: [email protected]

  • Zenith Bank Customer Care number.

You can also call the Zenith Bank customer care number and their help desk generally to speak to the customer care representatives who are ever ready to addresses your needs and desires.

The customer care phone numbers include:  234-1-2787000, 2927000, 484 7000, or you can dial the Zenith Bank hotline: 0700ZENITHBANK

  • Zenith Bank Customer care Social Media Handles.

Follow Zenith Bank on Twitter

Image source: Twitter.

You can also contact the Zenith Bank customer care representatives via their social media handles. All your issues addressed via this platform will be strictly addressed within a short time.

For twitter Handle: direct all complaint to @ZenithBank. While for Facebook handle: Drop all messages at the ZenithBank Nigeria PlC page.

  • The Zenith bank Online chat Service.

The zenith bank online chat service is another way to contact the Zenith bank customer service through live chat. All you need do is visit this page, then input your details:

  • name
  • phone number,
  • Email and
  • finally a detailed write up of your Complaints.

Zenith Bank customer care live chat

After this submit and wait to receive further instructions via your email or as an SMS to your phone

The Zenith bank Customer care also called “Zenith Talk to Us” is engineered for your comfort. Do take advantage of these services to improve your banking desires.

I do hope this works for you, leave a comment and tell us about your experiences via this platform. I look forward to hearing from you.

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About the author


Chidera is an experienced freelance blogger and social media enthusiast. Click here to see all my posts


  • hi, good afternoon my company sent me my January salary since 6th of this month till date i’ve not gotten any alert . my company showed me the proof that the money was successful from their end. pls help me out o

  • Hello ZenithBank,

    How is the work going there?
    My name is Akintayo Abiodun with this zenith bank account number: 2120175662
    I went to one of your branches at Ikota Complex , Ajah on Tuesday (19th March;19); of which I complained that I was unable to transfer a large sum of money on my phone which the limited amount I could do is 10,000; even atimes it will be saying I have insufficient balance to transfer.
    I filled a form; with my utility bill and National ID card of which the customer representative assured me that within 24 hours i would be able to be doing that with ease. Up till now nothing has been done.
    I will appreciate if you guys can work on it in a jiffy and revert as soon as possible.
    Kind regards,
    Biodun Akintayo

  • Zenith bank my account was debited when using keystone atm, I wasn’t paid neither was it reversed . I went and lay complain they said it will be reversed withing two weeks but it’s over two weeks now yet nothing has been done. Please you guys should look into it because so many people are complaining as well. The amount is 10k. Its my business account but due to the above thing I listed I have stopped using the account for now unless you guys reverse the money

  • My Name’s are Arumona Sunday Boniface with account number 2251759988 I made a transaction which I was debited and the transactions was not successful pls help me to check and resolve the issues

  • Am highly Disappointed in You Zenith Bank, I Logged A Complain to you that I was Robbed by Sending money to Two Account and You Refused to take Action with Immediate effect, I know You are All thief , Yes, But One thing I know is That GOD Will Punish you All

  • Please I was debited @ the POS service @ 8th dec.2020 and I have go to bank up to 4 times I wasnt refund calling the customer care up 10 time my problem wasn’t resolved. What a rubbish bank is this, will I dash u the money I worked for pls return back my money Zenith

  • I subscribe my tv and the debited me
    But not showing up,I quickly called them but they say i should contact my bank

  • Please I need a solution …two night now I’ve been debited without my notice …I want to know who is doing this …here the debited alert ….Zenith Bank Transaction Notification – Friday, July 9, 2021


    Please see below details of the transaction on your account:

    Account Number 218****063
    Effective Date 09/07/2021 04:36:38 AM
    Currency Naira NGN
    Description MC Loc Web Prch-119003011829–FLW*flw*Adenijitun Lagos NG-
    Reference Code
    Branch Olosa
    Transaction Type DEBIT
    Date of Transaction 09/07/2021 04:36:38 AM
    Amount 1,327.00

  • Hello, please I open zenith bank account on the app so I’ve gotten my account number and I’ve linked my bvn also. So I need log in on the app but it requests to input a token with my password…
    Please what can I do to get the token

    • Hi, good morning, I go by the name Habib, NYSC opened Zenith bank account for me, and I would like to know the limits for Zenith account especially for corpers. Thank you

  • I transferred#5000 to an account but was not successful and the money is in my legder balance but can’t withdraw it. Pls help me out

  • I have gone through all the zenith bank customer care link to lodge my complain on the debit of N2500 debited 2/9/21 and N5000 equally debited on 5/9/21 and nothing has been done in almost day 7 of of my complaints this was the case in the past after some time one get fed up of waiting and turns out to be bad debt this isn’t good for your bank standard

  • I did a transaction yesterday 1:04pm. I added 9,000 to my Opay account through my Zenith account. It was failed. I received debit alert from Zenith, whereas the money didn’t go to Opay account.

  • I want to use my master card to run online transaction… I mean google Ads and google Ads didn`t accept the card … Moreover i want to know the address on my bank

  • I did a withdrawal of 50k today using pos, it showed “do not honour ” but I was debited.
    Account details: Igwe Chidinma Loveth

  • Hi, i was debited for card issuance which i did not issue..
    Pls i would like my money back
    Zenith bank

  • Pls I transfer money from my zenith account to my opay account and the money is not going but they debit me pls help me work on it so that they will refunded it 10000 on last week monday on 20th

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