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10 Importance of communication in business and society

Communication is important in every aspect of life; especially vital in business and society. This article contains the importance of communication in business and society.

Communication is very important in whatever that is being done in the society. It is more than just talk and gesture. Listening, understanding and interpreting are very vital in the communication process just as words; whether oral, written or gestured.

Importance of Communication.

Communicating in the right way is very important in every walk of life whether personal, social or professional. Lack of communication or ineffective communication can lead to a lot of negative implications.

importance of communication

Communicating is a very vital tool for any business whether big or small. Effective Communication in Business determines the number of customers the goods or services will get, the number of deals that will be sealed and the potential opportunities missed. Communication is being able to explain the company policies to potential customers and clients, answer their questions about products and services and effectively lay out your goals. There also has to be communication between the employees and the employer and also between the employees.

This articles will now talk about the importance of communication in Business and the Society at large.

  • Prevents Conflicts

Lack of communication in relationships can lead to frustration, unrealistic expectations, misunderstanding, and growth of personal differences. Effective communication between friends, spouses, families, and coworkers is very important for the world to function. Effective communication can reduce misunderstandings that can lead to conflicts.

Good communication allows people to listen well and not overreact. This can reduce or prevent conflicts in the workplace. Employees can easily work out disagreements respectively between themselves and could still remain friends. Communicating respectively and with patience in listening to customers issues without being defensive or accusatory can be a good thing for a business as satisfied customers will always return for more and also help you advertise your products and services.

  • To Stay Updated

In today’s society, it is important to stay updated and communication makes it very easy. Since communication is the transfer of information through many mediums, it makes getting information about current happenings and important events around the world easy to access.

business communication

In Business,  you can stay in view of happenings in your company or the stock exchange market.

  • Builds Long-lasting Relationships and Breeds Trust

How we communicate in any kind of relationship determines how long that relationship last. Speaking in a kinder and more understanding way even when there is an argument can make a relationship fare much better.

Better communication helps in trust building between people in every walk of life. Face to face communication between employees builds trust and most effective cooperation when working. Face to face communication helps to easily detect body language and other visual cues of communication making it easier for people to better understand each other.


Read also: 10 Importance of Computer in Our Daily Life


  • Building positive Team Relationships

When members of a team learn to communicate in a respectful and professional way,  a positive atmosphere is built. As members grow in friendship as they communicate about work and other activities they engage in, they become stronger as a unit building positive team morale. Positive team morale is great for productivity as employees can work closely together to achieve the goals of the department.

  • Improves Productivity

Telling employees to work hard without communication can be a toll on them and reduce their productivity.  Talking about work-related issues and also non-work topics can increase engagement among employees hereby increasing their productivity. Communicating with employees about work and nonwork issues whether in meetings or on the phone increases the enthusiasm of employees about their work making them more committed.

  • Increases Innovation

Encouraging everyone working in business whether big or small to openly share their ideas without fear will increase innovations as everyone is not afraid or feeling too inferior to make their own input to grow the business. A business can not become innovative overnight without effective communication between the employees and the employer. This gives more ideas that can increase revenue for the business making it grow.

  • Improves Relationship with Customers

No business can exist without customers and businesses exist to satisfy customers. Communicating with your customers is as important as communication between employees. Communicating with customers ensures that they happy and satisfied with your products and services. 

Customers can also help with suggestions on how to improve your services and serve them better. The reputation of your business will grow when customers feel listened to and their suggestions are implemented.

  • Distributing Information

Communication helps in distributing information whether in imparting knowledge and skills, sharing experiences, discussing ideas with friends or co-workers and exchanging information with customers and employees. Communicating is very important in today’s society,  you cannot live without communicating in some way.

  • Easy Planning

Communication makes planning easy. Information needed for planning can be passed easily from one department to another and also easily collected. Communicating also helps businesses to effectively managed.


Read this: How To Choose A Catchy Business Name


  • Helps in Learning

Before we can learn, the knowledge or skill needed has to be communicated to us.  Ideas in the syllabus or the study material have to be communicated to the learners by the teachers. The knowledge or skill has to be communicated in an effective way for it to be better understood by the learner. Knowledge can either be passed through audios, videos,  lectures, and books. If the information is not passed round in an effective way,  no one can ever learn.

Researchers and professionals can also easily pass the knowledge that they gained to others.

Effective communication skills are an asset to any business and society at large. No matter what you are involved in, career-wise, in business, in a profession, the ability to communicate well is very needed and extremely useful.

Communicating well in your businesses can help you grow more and increase your revenue which is what every business owner want. With the insights drawn in this article, you can see that communication is important for survival.

Chidera

Chidera is an experienced freelance blogger and social media enthusiast. Click here to see all my posts

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